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Belize Institute for Service Excellence, Leadership & Research

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8 courses available

Time & Attention Management

Time & Attention Management

"We waste time because we think we have time"

by BZLearn Admin

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BISELR

Belize Institute for Service Excellence, Leadership and Research — building capacity through professional development.

+501 670-9564 · info@bzlearn.com

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Public Speaking and Presentation Skills

Public Speaking and Presentation Skills

“All speaking is public speaking, whether it’s to one person or a thousand.” Roger Love.

by BZLearn Admin

$0.00Enroll Now

Customer Service: Telephone Etiquette

Customer Service: Telephone Etiquette

Telephone etiquette is a set of polite, professional behaviors used to communicate clearly and respectfully over the phone.

by BZLearn Admin

$0.00Enroll Now

Developing Emotional Intelligence

Developing Emotional Intelligence

"Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and freedom"

by BZLearn Admin

$40.00Enroll Now

Understanding Emotional Intelligence

Understanding Emotional Intelligence

"The greatest of all faults is to be conscious of none" Thomas Carlyle

by BZLearn Admin

$0.00Enroll Now

Anger Management 101

Anger Management 101

Remember no one makes you angry; you decide to use anger as a response

by BZLearn Admin

$0.00Enroll Now

Building Skills for Managing Conflicts and Emotions - Part 2

Building Skills for Managing Conflicts and Emotions - Part 2

Excellent communication doesn’t just happen naturally. It is a product of process, skill, climate, relationship and hard work."

by BZLearn Admin

$40.00Enroll Now

Building Skills for Managing Conflicts and Emotions - Part 1

Building Skills for Managing Conflicts and Emotions - Part 1

“The quality of our lives depends not on whether or not we have conflicts, but on how we respond to them.” – Thomas Crum

by BZLearn Admin

$40.00Enroll Now